GDPR Privacy Policy

Our GDPR Privacy Policy explains how Barber Healthcare Limited collect, process, store, protect and use your personal data; why we use it, with whom we share it and the rights to which you may be entitled.

We take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of your personal data.

This document details our use of your personal data arising from your contact with Barber Healthcare when you visit our websites, receive information, contact us to make a purchase or use our products and services.

This GDPR policy is owned and managed by:
Barber Healthcare Limited, Unit 3 Beckside Court, Leyburn Business Park, Leyburn, North Yorkshire, DL8 5QA.
Company registration number: 06234602.

You can contact us by emailing hello@barberhealthcare.com or telephone +44 (0) 1969 624 846.

Privacy Statement

We are committed to protecting your privacy.

Authorised employees within Barber Healthcare Limited use any information collected from you on a confidential basis. Our systems are under constant review to ensure best practice is maintained.

We collect and process your personal information in accordance with the Data Protection Act 2018 (the UK implementation of the European General Data Protection Regulation (GDPR)) and the Privacy and Electronic Communications (EC Directive) Regulations 2003 and other applicable data protection.

Personal data and its uses

What we collect and how we use it:

When referring to personal data, this is the term used for the information we collect from you, from which you may be personally identified.

The instances where we collect personal data from you include:

• Fulfilling a contract or order.
• We may use the personal data you submit when ordering goods and services from us for thepurpose of fulfilling that order.
  It may be necessary for us to share such data with third parties such as a card payment services provider or carrier of goods. We may use an external credit reference agency (Experian) to provide information on your credit scoring or rating. This provides an automated decision on your eligibility for credit when it is necessary to process your order.
• Answering your questions, queries and information requests.
• Where you send us personal data in the context of asking us a question or query (for example, about the company, our products and services or their quality or availability), we shall use the data you provide to respond to your question. In some cases, it may be necessary to share your details with other third-party data processors.

Direct marketing

Where you give consent to receive such material, we may send you information and/or offers about our goods and services which we believe may be of interest to you. You may unsubscribe (“opt out”) from future contact.

Newsletter

If you have given your consent for us to contact you, we may send you a newsletter to keep you informed of new products or services we consider may be relevant to you.

Order processing

The data collected may be include for the fulfilment of an order or other interactions and include:

• Your name, address, telephone number (including mobile number).
• Your company name.
• Your job title.
• Your email address.
• Details of the goods purchased.
• Date of the transaction.
• Your payment information (including the amount and method of payment).
• *Your IP address (see below)

In addition to the above uses of the personal data collected we may also use some, or all, of the information above for the following purposes:

• Management and administration of services.
• New account set up.
• New product development.
• Preventing fraud.
• Statistical analysis and research.
• Monitoring website use.

*We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. The data may also be used for IT system administration, usage pattern detection and troubleshooting.

Our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL.This information is not shared with third parties and is used only within Barber Healthcare Limited on a confidential basis.

Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.

Confidentiality and the sharing of information

Your data is regarded as confidential will only be used within Barber Healthcare Limited. Your data will not be communicated to any third party other than:

• As specifically set out above.
• In connection with a legal claim (and as required in connection with that claim).
• If we are required to do so under any regulatory code or if requested by any public or regulatory authorities.
• During discussions of selling or transferring part or all of our business. The information may be transferred to prospective purchasers under suitable terms of confidentiality.
• With third-party contractors/service providers in connection with the provision of services to Barber Healthcare Limited.

We will not sell or rent your personal information to any third party. Any emails we send will only be in connection with the provision of products or services or to share relevant information you have subscribed to.

We will not collect any personal data from your visits to our website or premises unless you provide this information voluntarily.

Where personal data is provided, you have the right to withdraw your permission for us to hold or use the data listed above and have the right to rectify any information we hold on you – please refer to the ‘Individual Rights’ section of this policy for further information.

Under some circumstances we may be required to disclose or share your information without your consent, for example if we are required to by the Police, legal courts or any other legal reasons.

Your data will only be held by us for as long as it is legally required, in accordance with the Data Protection Act 2018 and our data retention policy (a copy of which is available upon request).

Legal basis for processing your data

The legal bases under which we process your data include:

• Legitimate interest.
• Where processing in accordance with such legitimate interests is necessary and suchinterests are not overridden by the interests or fundamental rights of the data subject. In this case, we will use your information to understand how you use our products or services (including our websites); for understanding or responding to your feedback; researching or analysing our products and services for improvement purposes; personalizing offers and marketing communications through traditional or digital means.
• Consent. In connection with the processing of your personal data for direct marketing purposes or to provide you with information on the goods or services you have purchased from us, where you have given us permission to do so. This is also subject to the Privacy and Electronic Communications Regulations (PECR), to which we also adhere. Where consent is used as the basis of processing, you have the right to withdraw your consent at any time.
• Contract. Where the processing of your personal data is necessary for the performance of a contract in order to supply you with the goods or services you have ordered.
• Where the provision of your personal information is a statutory or contractual requirement or a requirement necessary to enter into a contract if the information is not provided, we cannot agree to provide the product or service to you.

Individual Rights

Below is a list of the rights you have regarding your personal data and how Barber Healthcare Limited can use that information:

1. Your right to be informed: You have the right to be informed about the collection and use of your personal data.
2. Withdrawal of consent: You have the right to remove your consent, where you have provided it, at any time.
3. Access: You may have the right to request confirmation that we are processing your information and, if we are, to request a copy of the personal data we hold for you.
4. Correction: You have the right to request that we rectify inaccurate personal information about you.
5. Restriction: You have the right to request that we do not use the personal information you have provided (for example: if you believe it to be inaccurate).
6. Automated Decision Making: You have the right to object to decisions being taken by automated means.
7. Erasure: You have the right to request that we erase personal data about you.

These rights are subject to restrictions in the European General Data Protection Regulations and, subject to the exemptions, may only apply to certain types of information or processing. You also have the right to complain to the relevant supervisory authority.

If you wish to raise a complaint in the United Kingdom about the way we handle your data, you can contact the Information Commissioners Office.

Details on how to contact them are available at https://ico.org.uk. To make a request to exercise your individual rights contact: hello@barberhealthcare.com

Changes to the Policy

To ensure our continued compliance, we may change this policy from time to time. In this event, the latest version of our GDPR Statement will be made available online at www.barberhealthcare.com or upon request by emailing hello@barberhealthcare.com.